Complex Needs Coordination Team (CoNeCT)

The Complex Needs Coordination Team (CoNeCT) program provides an assessment and time limited care coordination service to patients in their own home.

The program targets patients who present more frequently to hospital and who through a care coordination approach may be able to reduce these hospital presentations. Such patients are often at risk of poor health outcomes due to complex health needs including one or more of the following issues:

• medical
• financial
• psychological
• social.

To optimise a patient’s linkage to health and care services, CoNeCT staff undertake a comprehensive review of a patient’s situation, including a home visit assessment and care coordination.

CoNeCT is not a crises service and patients whose primary health issue is mental health are not appropriate for the CoNeCT service.

CoNeCT services are provided 8.30am to 5.00pm, Monday to Friday.

CoNeCT referrals

Referrals to CoNeCT are made through public hospital inpatient or outpatient services.