For patients and visitors

Due to the current strict lockdown measures in place until 6pm Friday 5th February 2021 we have had to make some important changes to Outpatient Bookings at Armadale Kalamunda Group which includes outpatients for general health and mental health.

If your appointment has been impacted, the Armadale Kalamunda Group Outpatient Teams will contact you directly and advise of any change to your outpatient appointment. If you have not been contacted by the team, you should attend your scheduled appointment as planned.

 
We are dedicated to providing the highest standard of service and care to all patients. We aim to be considerate, courteous and respectful to our patients and their carers, as well as to each other.

Smoke free premises

The Armadale Health Service campus is a smoke free site.

For the comfort of everyone at the health service, smoking is not permitted on any part of our grounds. This includes inside buildings, foyers, walkways, car parks and vehicles.

For patients

We are here to help you and are dedicated to providing you with the best possible care during your stay. The information in Your hospital stay will help you become familiar with our hospital before your stay with us.

Interpreters available

Interpreters are available to attend the hospital on-site and via telephone. If you require an interpreter, please speak with a nurse or the ward clerk.

Is a phone or video outpatient appointment suitable for you?

Telehealth video or phone appointments are beneficial for patients who are looking to save time, travel and costs. Use this checklist to see if a phone or video appointment is suitable for you.

For visitors

Visits from relatives and friends can lift the spirits of patients and aid their recovery. Visitors are always welcome at our hospital and our information on visiting times, transport, and parking will help you plan your visit.

For carers

Carers provide unpaid care and support to a family member or friend who is frail and elderly, has dementia, a mental or chronic illness, a disability, complex needs, or receives palliative care.

At Armadale Kalamunda Group we recognise that carers are a key partner in the delivery of care. We support the four principles of the WA Carers Charter.

The Western Australian Carers Charter

  • Carers must be treated with respect and dignity.
  • The role of carers must be recognised by including carers in the assessment, planning, delivery and review of services that impact on them and the role of carers.
  • The views and needs of carers must be taken into account along with the views, needs and best interests of people receiving care when decisions are made that impact on carers and the role of carers.
  • Complaints made by carers in relation to services that impact on them and the role of carers must be given due attention and consideration.

Find more information on the services available through Carers WA (external site) or call 1300 227 377. For the latest news, we recommend staying up to date with Carers WA Newsletters and e-bulletins (external link).